Insurance & Financial Services
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About LBW


Position Description

LBW Insurance & Financial Services, Inc. is looking for an experienced Support Specialist for our Commercial Lines Department.

LBW is the largest independent full-service Insurance Agency in the Santa Clarita Valley area. We are a family owned, mid-size, boutique agency that provides very high-quality, high-touch levels of service to our clients. We are looking for the right person to join our terrific team.

Basic Functions:

Responsible for assisting the Commercial Lines Dept. in their daily responsibilities. Specialist will complete tasks as assigned by other staff members in a timely and accurate manner.

Essential Duties & Responsibilities:

  • Issue certificates of insurance
  • Pull policies from carrier website to attach into our Agency Management System (AMS360)
  • Assist the Account Management Team with Client services as needed.
  • Able to prioritize projects and tasks while remaining productive and professional
  • Assume other job responsibilities as assigned


  • Prior Commercial Insurance experience is a plus!
  • Minimum 3 years in Office Administration
  • Ability to communicate effectively, both verbally and written
  • Detail oriented
  • Very Proficient with Computer work and Word/Excel/Outlook
  • Knowledge in Agency Management Systems (AMS360) helpful but not required, will train
  • Dependable and Reliable
  • Must be well organized
  • Able to multi-task
  • Must demonstrate sound judgment, solid decision making, problem solving, and analytical skills
  • Able to work in a fast-paced environment
  • Team Player
  • Have good attendance

We offer a great working environment, competitive salaries, 100% Medical and Dental Benefits paid for the Employee, a matched 401K plan and an excellent overall Benefits package.

Our normal work hours are 8:30 am to 5:00 pm Monday - Friday with a 1-hour lunch.

Hybrid / Remote work available

Job Type: Full-time


  • LBW has provided world class service and advice and I would recommend them to anyone desiring top quality insurance solutions.

    “"I want to take this opportunity to thank you for the outstanding personal attention and service we have received. The staff at LBW are not only very knowledgeable and courteous but they are also accessible both in person and by phone as needed. In addition to all of the personal assistance we have received your staff has well represented LBW as my advocate for quality insurance plans. From design, to enrollment, to administration; LBW has supported me through all of my employee benefits and business insurance choices. LBW has provided world class service and advice and I would recommend them to anyone desiring top quality insurance solutions."”

    Inna Tuler, President Maintco Corporation

  • I consolidated all of my policies with LBW and received excellent service and better coverage for less annual premiums!

    “I consolidated all of my various insurance policies (homeowner, auto, boat) with LBW and received excellent service from Millie and must say, better coverage on all for less annual premiums! I did not realize that I could get such great rates with AARP policies by using LBW as my agent!!! Highly encourage all my friends to check it out!!!”

    Jennifer Domingos

  • Thank you for the excellent job you do for my business, my employees, and my family.

    “"I want to thank you for the excellent job you and your team did on my recent fire claim. As you know, the fire we experienced at our property was devastating and the loss much larger than first anticipated. The LBW team stayed on top of the carrier and really pushed to get our claim handled as quickly and effectively as possible. As always, you and your team treated me like a VIP. This is just one more instance that confirms my decision to put both my business and personal insurance with you. More important than the follow-through provided when we experienced our loss, is your team’s continual review of our policies. It was those reviews that made sure we were adequately covered. Thank you also for making me look good in the eyes of the many folks I have referred to you. I know you will always take good care of those I send your way.”

    Rodney L. Gleicher, President G&G Properties

  • The guys at LBW really helped us identify our key risks and gave us valuable insights on how to mitigate them

    “The guys at LBW really helped us identify our key risks and gave us valuable insights on how to mitigate them. Howard and Todd are both exceptionally informative and really easy to work with. As the CEO of an emerging-growth startup I highly recommend the team at LBW.”

    Marty Chaskin, Co-Founder and CEO of LockAware, Inc.

  • Your team works together seamlessly.

    “The service we receive from LBW has been outstanding! Your team works together seamlessly. LBW can be proud to have such helpful, attentive, competent and caring personnel willing to go the extra mile to help the clients they serve.”

    Barbara Frederick, Dir of HR at Filter Pump Industries